Intercom
About Company
“Enhancing customer experiences through AI-powered communication solutions.”
Intercom is a customer messaging platform that helps businesses communicate with their customers. They offer a variety of products including a help desk, AI chatbot, proactive support, messenger, and omnichannel support. Intercom’s platform is designed to enhance productivity by providing a centralized workspace that connects inbox, tickets, and help center. The company is trusted by over 25,000 businesses and boasts clients such as Amazon, Meta, Microsoft, and more. They focus on providing AI-enhanced solutions to reduce support volume and increase efficiency, as well as offering proactive support to help customers before they even need it. Intercom’s platform also includes features such as product tours, outbound messages, and customizable messenger options to deliver a seamless customer experience.
