Level AI

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“Empower Your Customer Service with Level AI’s AI-Powered Solutions”

Level AI is a company that offers AI-powered solutions for contact centers, focusing on customer experience and service automation. Their products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT, Real-Time Agent Assist, Agent Coaching, and Agent Screen Recording. The company has been recognized as a Gartner Cool Vendor in Customer Service and Support Technology and provides secure, customizable Generative AI solutions. They also offer integrations with existing tools and have received compliance certifications for GDPR, HIPAA, SOC 2, PCI, and ISO 27001. Level AI aims to empower service and business teams to deliver exceptional customer experiences through their AI-driven solutions.