Omilia
About Company
“Empower Customer Service with Conversational AI Solutions”
Omilia is a company that provides conversational AI solutions for enhanced customer service fulfillment. Their Omilia Cloud Platform offers a range of services including conversational voice, chat, authentication and anti-fraud, agent assist, conversational insights, and generative AI. They cater to various industries such as financial services, insurance, retail, utilities, food services, and travel and hospitality, offering use cases for HR support and IT support. Omilia has been recognized as a leader in worldwide general purpose conversational AI software and has received positive reviews from enterprises across different industries. They also offer resources like case studies, ROI calculator, blog, news, and research papers. Additionally, the company provides integrations with various platforms and emphasizes implementing best-of-breed security and privacy controls.
